Privacy Policy

Last updated: 19th April, 2026

Analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor data

Customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. We also provide this information to Royal Mail so we can ship your order to you. You can read their privacy policy(ies) at https://www.royalmail.com/privacy-notice

Our payment processor(s) Squarespace Payments will also collect payment information from you. You can read their privacy policy below.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Squarespace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at

https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at

https://sift.com/service-privacy.

Contact forms

We use Contact Form on our website. Information is received via email and stored there for 6 months without giving it for 3rd parties or using for marketing purposes. It is only there to provide answers to customer inquiries.

Shipping

When you purchase a physical product on this website, we collect personal information from you to ship the order to you. 

We may collect information like your: 

  • Billing and shipping address 

  • Details relating to your purchase (for example, the product’s weight) 

  • Email address 

  • Name 

  • Phone number 

We share this information with Squarespace, our website hosting provider, so that they can provide shipping services to us. 

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Website

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Emails

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

  • You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order emails

We may email you with messages about your order activity. For example, we may email you to tell you that:

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

Changes to this policy 

I hold the right to modify this privacy policy at any time. Changes and corrections will take in effect upon their posting on this website, please review it frequently. 

Contact and concerns  

If you have any concerns about this statement or anything else you may want to enquire about please contact me on jamesfreemanjewellery@gmail.com or use my websites’ contact page.